13th Dec 2018

The County Durham Volunteering Kitemark is awarded to organisations that give their volunteers a high quality, positive volunteering experience. Abby Thompson, Volunteering Manager for Durham Community Action recently presented the award to our President for Durham and Tees, Kirsty Robeson. 

David Beverley, emergency response officer, and Ann Geldart, service coordinator for independent living, applied for the award and had to prove that we met 5 specific criteria:  

1. Volunteering is open to everyone and recruitment of volunteers is fair and accessible.   

2. Organisations aim to deliver a positive volunteering experience. We were especially commended for our unique CALMER training which covers psychosocial support and is an example of our support of volunteer’s wellbeing.   

3. Organisations have appropriate polices and apply good practice when managing volunteers. 

4. Volunteers are supported and supervised within their roles.

5. Insurance, health and safety, safeguarding and other legal requirements are met.  

The DCA assessor consulted with our volunteers on a 1-2-1 basis from all service lines and with experience from ranging 2 to 30 years. One volunteer described feeling “well looked after” and another that it’s part of our culture to “value volunteers”. They also spoke about the public awareness of the organisation, with a volunteer sharing that “it is my way of life and I enjoy it. I am contributing to the whole organisation and a massive worldwide movement and it gives me a sense of pride”.

David stated “I am very proud of every member of our team in the North East and grateful for what they do for the people we support on a daily basis; the most vulnerable, those in need or those affected by crisis – well done everyone, well deserved

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