18th Sep 2018

Over three decades ago, a group of Durham residents came together over a common cause. They saw the lack of personal care and support available for those coming to the end of their lives and decided to take action. Thanks to their many years of fundraising and dedication, St Cuthbert’s first opened on 22nd September 1988 to provide services, free of charge, for those with life-limiting illnesses.

St Cuthbert’s relies heavily on its volunteer workforce to enable the Durham based charity to continue providing its services which include In Patient Care, Living Well Centre, Bereavement Support and Dementia Service.

Achievement of the County Durham Volunteering Kite Mark demonstrates that St Cuthbert’s Hospice meets standards to overcome barriers to volunteering, and recognises the value of recruiting and retaining volunteers.

The Kite Mark shows an organisation manages a volunteering programme where volunteers receive a high quality, positive volunteering experience.  It will help volunteers to make informed choices when they apply to volunteer, and they can be reassured that St Cuthbert’s Hospice have the correct policies and processes in place to offer a rewarding and positive experience.

Photograph: Karen Grigg (left), Head of Human Resources at St Cuthbert's Hospice receiving the County Durham Volunteer Kite Mark certificate from Abby Thompson, Volunteering Development Manager for Durham Community Action 

Abby Thompson, Volunteering Development Manager for Durham Community Action, said

“Durham Community Action were delighted to present St Cuthbert’s Hospice with the County Durham Volunteer Kite Mark award. Volunteers from St Cuthbert’s Hospice played an active role in giving their views as part of the Kite Mark assessment process. They also felt very valued in the voluntary work that they undertook and received certificates to acknowledge their volunteering hours.  Volunteers also all spoke highly of the day to day support that they received from their managers.”

One volunteer shared their own experiences:

“I feel that I am giving something back for all of the support that the hospice gave me.  Everything is on a personal footing, I am always kept informed, staff ask after my family and invite me to Christmas celebrations”.

Karen Grigg, Head of Human Resources from St Cuthbert’s Hospice said:

“We are proud to have over 400 volunteers who make the Hospice the special place that it is. Volunteers provide a warm and welcoming atmosphere and use their skills to help make a real difference to the lives of our patients, their carers and families. It is with thanks to volunteers that the Hospice came to be some thirty years ago, and without them today we simply couldn’t provide the level of vital services that we do to those in our community who need them ”

If you are interested in volunteering with St Cuthbert’s Hospice we would like to hear from you. Whatever your interests, skills or circumstances if you have the time, talent and enthusiasm, we need your help.

Voluntary work can be weekly, fortnightly, monthly or much more occasional, such as volunteering at one of our fundraising events. We have a broad range of opportunities on offer from helping on the frontline of patient care including driving/escorting our patients to and from the Hospice to helping in our retail outlets, manning our Hospice reception desk, or any of our other support services.

To enquire about volunteering at St Cuthbert’s Hospice please visit, call our Volunteer Coordinator on 0191 374 6169 or email

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