HEALTHWATCH COUNTY DURHAM - GP ACCESS SURVEY

5th Jul 2018

As a result of a public vote Healthwatch County Durham has been asked to look at the different ways in which GP surgeries across the County are managing their appointment systems, comparing triage systems, where a GP will call patients back for a telephone consultation versus the care navigation system, where trained staff talk to patients and signpost them to the most appropriate professional or service.  Our aim is to find out from patients their experience of these systems, identifying good practice as well as those things that could be done better. 

The deadline for completing the survey is mid-September:

https://www.surveymonkey.co.uk/r/J5KK68C

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